Terms of service

WOODY'S CORP – TERMS OF SERVICE

OVERVIEW
This website is operated by Woody's Corp. Throughout the site, the terms “we”, “us” and “our” refer to Woody's Corp. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 2 - MODIFICATIONS TO SERVICE AND PRICING POLICY
Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
Regarding products offered by Woody’s Corp, we are unable to verify an item's price until you place an order. Despite our best efforts, items on our website may be priced incorrectly. We reserve the right to refuse, modify, or cancel any wholesale or bulk order placed for items listed at an incorrect price due to typographical, technical, clerical, or system-wide inventory errors. We shall, at our discretion, either contact you for instructions prior to shipment/delivery or cancel your purchase and notify you of the cancellation. We do not charge credit fees until after your order has started the shipping/delivery process.

SECTION 3 - PRODUCTS, REFUNDS, AND RETURN POLICY
Certain products or services may be available exclusively online through the website. We offer a 15-day money-back guarantee for merchandise subject to the following conditions:
  • Return Authorization: You must always email sales@woodyscorp.com for Return Authorization before returning any goods.
  • Change of Mind / Standard Returns: If you received the correct product specified in your order but want to return it, you may do so if the product is in its original box, packaging, and condition, and is returned within 15 days of when it was shipped to you. Upon warehouse inspection, you will be refunded the amount paid minus any credit card reversal fees. No restocking fees apply.
  • Materially Different Items: If you receive a product different from your order, notify us within 15 days of receipt. If approved, we will arrange pickup and replace the item or issue a full refund (no credit card reversal fees will apply).
  • Damaged or Defective Goods: We sell brand new, sealed, and unopened items unless otherwise specified. If goods arrive damaged or defective, you must notify our Customer Service team via email within 24 hours of receipt detailing the damage and submitting photographic evidence. Do not discard cartons or accessories, as they are required for insurance claims. We will collect the damaged goods and issue a replacement or a full refund (including credit fees).
  • Processing Time: We aim to complete all return, credit, and replacement processing within 15 days of warehouse receipt.
SECTION 4 - LOCAL FREE DELIVERY TIMEFRAME (TRI-COUNTY)
Woody’s Corp provides direct commercial FREE delivery to restaurant and hospitality businesses located within Miami-Dade, Broward, and Palm Beach Counties for customers who orders a minimum total of $75.
  • Cut-off Time: Orders placed before our daily 8:00 AM EST cut-off will be routed for delivery within our standard 24-to-48-hour local window, subject to item availability.
  • Loading Dock Inspection: Recipients must fully inspect all bulk items (including counts on boxes, cups, and containers) at the loading dock. Signing the delivery slip or invoice constitutes final, binding legal acceptance of the inventory's condition and quantity.
SECTION 5 - OUT-OF-ZONE SHIPPING & THE FTC 30-DAY RULE
All orders placed on WoodysCorp.com or via Instagram for delivery outside our direct Tri-County free delivery zone will be transferred to third-party parcel or freight carriers (e.g., UPS, FedEx, or LTL Freight).
  • Timelines: Estimated shipping timelines displayed at checkout are approximations.
  • FTC Compliance: In accordance with the Federal Trade Commission (FTC) Mail, Internet, or Telephone Order Merchandise Rule, if a delivery timeframe is not explicitly specified at checkout, Woody's Corp will ship the inventory within a maximum default window of thirty (30) days.
  • Delays: If unforeseen supply chain disruptions or manufacturing shortages delay your bulk shipment beyond the promised timeframe, we will notify you in writing with a revised shipping date. Buyers will have the legal option to either consent to the delayed timeline or cancel the order for a full refund.
SECTION 6 - TRANSFER OF RISK (FOB ORIGIN)
For all shipments handled by third-party carriers outside our direct delivery vehicles, goods are sold on an FOB Origin basis. Woody’s Corp’s structural liability for the inventory terminates the exact moment the bulk goods are transferred to the carrier at our warehouse. The buyer assumes all transit risks. Any claims regarding lost shipments, crushed boxes, or transit-damaged items must be filed by the buyer directly with the designated carrier within forty-eight (48) hours of delivery.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 8 - LIMITATION OF LIABILITY & DISCLAIMER
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Woody's Corp, our directors, officers, employees, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, or replacement costs arising from your use of any of the service or any products procured using the service.

SECTION 9 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.

SECTION 10 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at sales@woodyscorp.com.